questions and answers
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
Do you offer a security deposit alternative?
Yes, you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
Do you offer moving truck discounts?
Yes, we offer a 10% discount through Penske when you schedule online here.
What happens if I have an urgent service request outside of office hours?
Greentree offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.
Where is The Greentree Building located in West Chester, PA?
The Greentree Building is located at 111 N High Street, West Chester, PA 19380, in the heart of downtown West Chester. The community offers convenient access to US-202, Route 3 (West Chester Pike), and Route 322, making it easy to travel throughout Chester County and the greater Philadelphia region.
What neighborhood is The Greentree Building in, and what is it known for?
The Greentree Building is located in downtown West Chester, a vibrant and walkable borough known for its historic architecture, lively restaurant scene, boutique shopping, and proximity to West Chester University.
How far is The Greentree Building from downtown West Chester?
The Greentree Building is located directly in downtown West Chester, placing residents within walking distance of many restaurants, shops, and entertainment venues.
What major roads or highways are closest to the community?
Residents have easy access to US-202, West Chester Pike, and Route 322, which connect West Chester to King of Prussia, Wilmington, and the Philadelphia metropolitan area.
What landmarks or popular destinations are nearby?
Nearby destinations include West Chester University, Chester County Historical Society, and the West Chester Railroad, all popular attractions in the borough.
What parks, trails, or outdoor recreation are near The Greentree Building?
Outdoor recreation near The Greentree Building includes Everhart Park, Marshall Square Park, and Stroud Preserve, offering walking paths, scenic green space, and outdoor activities close to home.
What shopping and grocery stores are close to The Greentree Building?
Residents have convenient access to grocery stores including Giant Food Store, ACME Markets, and Westtown Amish Market, along with boutique shopping and specialty stores throughout downtown West Chester.
What restaurants, coffee shops, and entertainment are nearby?
Dining near The Greentree Building includes well-known local restaurants such as Iron Hill Brewery & Restaurant, Limoncello Ristorante, and The Social Lounge. Coffee shops nearby include Turks Head Coffee Roasters and Twin Valley Coffee: Shady Grove Café. Entertainment options include Uptown! Knauer Performing Arts Center, West Chester Railroad excursions, and live events throughout downtown West Chester.
What home types and floor plans are available at The Greentree Building?
The Greentree Building offers studio, one, and two-bedroom apartment homes designed for comfortable downtown living.
What is the typical square footage range?
Apartments range from approximately 300 to 650 square feet, depending on the floor plan and layout.
What kitchen features are included in the homes?
Kitchens may include gourmet kitchens with modern appliances, updated cabinetry, and contemporary finishes, depending on the apartment home.
What flooring and interior finishes can residents expect?
Interiors may feature hardwood flooring, contemporary finishes, and modern apartment design, with finishes varying by home.
Do homes include in-home laundry (washer/dryer)?
Individual units do not include in-unit washers and dryers, however the building offers shared laundry facilities for residents.
Do any homes include private outdoor space?
While individual apartments may vary, residents have access to shared outdoor spaces such as a rooftop terrace with views of downtown West Chester.
Do you offer garages, reserved parking, or private entrances?
Parking availability may vary, and residents typically utilize nearby public or street parking options available in downtown West Chester.
What amenities are offered at The Greentree Building?
The Greentree Building’s amenities include a rooftop terrace, fitness center, resident lounge, controlled building access, and creating a comfortable and modern living environment.
Is there a fitness center or gym on-site?
Yes. Residents have access to an on-site fitness center with modern exercise equipment.
Are there community spaces for working from home or socializing?
Yes. The building includes a resident lounge and shared gathering spaces, which are ideal for relaxing or meeting neighbors.
Is there a pool or outdoor recreation area?
The Greentree Building features a rooftop terrace and outdoor gathering space for residents to relax and enjoy views of downtown West Chester.
What parking options are available?
Residents typically use street parking or nearby public parking garages available in downtown West Chester.
How are packages and deliveries handled?
Packages and deliveries are typically handled through secure resident delivery areas or the leasing office, depending on building configuration.
Is the community gated or access-controlled?
Yes. The Greentree Building offers controlled building access and secure entry systems for resident convenience.
Is The Greentree Building pet-friendly?
Yes. The Greentree Building is a pet-friendly community welcoming both cats and dogs.
What is the pet policy at The Greentree Building?
The community allows a maximum of two pets per apartment with no weight limit. Breed restrictions apply, and pets must be up to date on vaccines and be spayed or neutered.
Are there pet fees, deposits, or monthly pet rent?
Yes. Pet costs include a one-time non-refundable pet fee of $350 per pet and a monthly pet rent of $40 per pet.
Are there pet-friendly places nearby (dog parks, trails, pet services)?
Nearby pet-friendly outdoor areas include Everhart Park, Marshall Square Park, and Stroud Preserve, which provide walking trails and open green space for exercising pets.
What schools serve The Greentree Building area?
The Greentree Building is located within the West Chester Area School District, which serves students throughout the borough and surrounding communities.
How close is The Greentree Building to major employers, hospitals, or universities?
The community is located near West Chester University, Chester County Hospital, and major employers throughout Chester County.
What is the commute like from The Greentree Building to Philadelphia?
From The Greentree Building’s West Chester location, Philadelphia is approximately 30 miles away, and the commute typically takes up to an hour by car, depending on traffic.
Is public transportation accessible near The Greentree Building?
Yes. Residents have access to SEPTA bus routes serving the West Chester area, with additional regional rail connections available in nearby communities.
How do I schedule an in-person tour of The Greentree Building?
In-person agent-accompanied tours can be scheduled directly through The Greentree Building website or by calling the leasing office.
Do you offer virtual tours or self-guided tours?
At this time, virtual tours and self-guided tours are not available. We encourage prospective residents to schedule an in-person tour to experience the community firsthand and learn more about our available apartment homes.
What lease terms are available at The Greentree Building?
Lease terms typically range from 6 to 12 months, depending on apartment availability and community policies.
What fees should I expect (application, admin, security deposit, etc.)?
Applicants should expect standard application and leasing fees. Deposit options are available, including a security deposit alternative with a one-time fee as low as $299 if approved. Contact the leasing office for current amounts and requirements.
What utilities are residents responsible for, and what’s typically included?
Contact the leasing office for a current utility breakdown by apartment home and lease.
